A Librarian's Unexpected Journey || Mary Maley and the Power of Service

Interview with Mary Maley, by Lynn Malooly

Imagine a career path that begins with a single Nancy Drew mystery and winds through

unexpected turns to become a transformative library leadership story. This is the tale of Mary Maley, a woman who never planned to be a librarian but became an extraordinary one.

As a child growing up in Greece, NY, Mary wasn't a frequent library visitor. But a pivotal moment came when she first read "The Hidden Staircase" – a Nancy Drew novel that sparked something within her. Little did she know this book was the first step on a remarkable path of community service.

Her journey wasn't linear. With a sociology degree and a heart for helping people, Mary initially worked in library branches and county social services. Life happened: she married her college sweetheart Jim, had three sons, and found herself walking her young child to the Penfield Public Library, when it was located in the Four Corners of Penfield – a moment that would change everything when she asked the Library Director if there were any part-time jobs available.

What began as a part-time position shelving books in the basement of the library’s original location, soon became a calling. Mary was profoundly influenced by PPL Director Carolyn Smith. “Carolyn believed in me,” remembers Mary. “She promoted me and always found ways to make sure the job was good, at the old, and new library. She’s the one who got me to the positions of Librarian I and II, then Assistant Director, and finally Library Director in 2001. She asked me to do the expansion when I was Assistant Library Director. She was a role model.”

Bit by bit, Mary transformed herself. She took library science classes, often just one at a time, balancing family and professional growth. Her husband Jim was her steadfast supporter, making her educational journey possible.

Under her leadership, the library wasn't just a building with books – it was a vibrant community hub. She oversaw the library expansion, adding 10,000 square feet and a beautiful fireplace. She initiated creative programs like fashion shows and teen events. Most importantly, she cultivated a culture of genuine, compassionate service.

A professor of Adult Services gave Mary the philosophy she would carry forth: empower staff to make humane decisions. Forgive library fines if they would cause hardship. Ensure someone is always available to help. Make every visitor feel seen and valued.

Her vision extended beyond traditional library services. She collaborated with local

organizations, hosted author events, and was determined to make her library the best in New York State. The first in the county to offer hot spot services, the Penfield Public Library became known for its energy and innovation.

After retirement, Mary's commitment to service continued. She volunteers at a food shelf,

remains active in her church, and was a dedicated Compeer buddy for 18 years. Her legacy now potentially extends to the next generation – one of her granddaughters is considering a library career.

"I was the luckiest person in the world," Mary reflects – a testament to her belief that service is not a burden, but a privilege.

Her story reminds us that a meaningful career isn't always about a master plan, but about staying open to unexpected opportunities, serving others, and approaching each interaction with genuine care.

Thank you, Mary Maley, for showing us the transformative power of community service, one book, one person at a time.